Privacy Policy

1. Introduction

Precision Paint & Body Shop ("we," "us," or "our"), located at 4457 SW 75th Ave, Miami, FL 33155, operates the website PrecisionPBS.Com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us for services.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide directly:

• Name, email address, and phone number when you contact us via forms or email
• Vehicle information provided during estimate requests
• Insurance information you voluntarily share
• Messages and correspondence sent to us

Information collected automatically:

• Browser type, operating system, and device information
• IP address and general geographic location
• Pages visited, time spent on site, and referring URLs
• Cookie data (see Section 5 below)

3. How We Use Your Information

We use collected information to:

• Respond to your inquiries and provide requested services
• Provide collision repair estimates and schedule appointments
• Communicate about the status of your vehicle repair
• Improve our website and user experience
• Comply with legal obligations
• Send service-related communications (not marketing, unless you opt in)

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Insurance companies — only when required to process your claim and with your consent
• Service providers — trusted vendors who assist with website hosting and analytics (bound by confidentiality agreements)
• Legal authorities — when required by law, court order, or to protect rights and safety

5. Cookies & Tracking

Our website uses cookies to improve your experience. Cookies are small text files stored on your device.

Essential cookies (always active): Required for the website to function — session management, security, and basic functionality.

Analytics cookies (optional, requires consent): Help us understand how visitors interact with our site. We use this data in aggregate, anonymized form to improve our content and services.

You may decline optional cookies using the banner displayed on your first visit, or adjust your browser settings to block cookies. Blocking essential cookies may impair site functionality.

6. Data Retention

We retain your personal information only as long as necessary to provide services, fulfill legal obligations, or resolve disputes. Inquiry data is typically retained for 3 years. Customer service records are retained for 7 years per Florida business law requirements.

7. Your Rights (Florida Residents)

Under applicable Florida privacy law and general best practice, you have the right to:

• Know what personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data (subject to legal retention requirements)
• Opt out of any marketing communications at any time

To exercise these rights, contact us at [email protected].

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL/TLS encryption for data in transit. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., Google Maps, Instagram, Facebook). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Children's Privacy

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

12. Contact Us